JPAS Help - News

JPAS Training : JPAS services ending, website to remain

Posted by administrator on 2007/5/12 10:33:57 (724 reads)

There is a new directive out from DSS that is placing some severe
limitations on what I can do to assist the security community. If you are
interested in viewing it, it is available on the DSS website at the
following location:

https://www.dss.mil

What it effectively states is a JPAS user can only act on behalf of the
company they work for. Contractors can hire other firms to help manage
their records, but the consultants / sub-contractors must be full fledged
employees. As such, I can't log in to check on records or update anything
in JPAS. Quite literally, the only help I can provide is as advice. This
is going to seriously hinder my ability to help, so I am taking this time to
step away. There are also external events going on in my life that are
limiting the free time I have, so unfortunately JPAS is going to have to be
placed on the back burner for the for-seeable future.

I am going to leave the website up and running, as I am certain the
community can use it, but my role is going to be very small in its
progression. There are several members, in the chat rooms almost daily,
that you all should consider using for questions, but they are bound by the
same rules as I am. I will continue to check in the chat rooms and forums
as time permits, but for now any emails I recieve are just going to be
posted in the forums for the community to answer. Unfortunately, I just do
not have the time anymore to answer emailed questions.

I would recommend all members check out the Downloads section and the
Documents section of the website for answers as well. I have plenty of
video's and checklists and such available for download. In an effort to
make the site more user friendly, I am also eliminating a few modules that
don't get used very often. I still want to make this site the best it can
be, so if you would like to see something added back, please just let me
know.

I hope you all understand the position I am being forced to take, and I
really appreciate the support each and every one of you has given me over
the last few years. I hope your JPAS encounters continue to improve and I
am certain the community will be able to help out. Thanks again.

Comments?

JPAS Training : JPAS Update - Fax Lines

Posted by administrator on 2007/5/12 10:32:24 (399 reads)

JPAS Update 2.3.3.2, 2/05/07: The circuit for the JPAS release 2.3.3.2 (Signature Page Attachment) has been installed. DSS is working with the Defense Telecommunications Service Washington to secure the 1-800 number which will finalize activities for release of 2.3.3.2. DSS will notify the user community of the "go live" date and 1-800 number as soon as it is received. Click here <http://www.dss.mil/Signature_Page_Information_Presentation.ppt> to view the training slides for this release.

Comments?

JPAS Training : DSS Mandate on Out of Scope Clearance in JPAS due to Funding Issues

Posted by administrator on 2006/8/4 9:42:46 (558 reads)

The following is a message sent out by Robert Andrews, the Deputy Under Secretary of Defense. It seems some organizations are not honoring clearances that are out of scope due to the DSS funding issues. This message states that all organizations must honor the information in JPAS. Clearances do not expire, and if an eligibility is list in JPAS then the person has that access level regardless of when the actual investigation was completed. Hopefully, this will help anyone handling visit requests. The text of the attached PDF is below:

MEMORANDUM FOR SECRETARIES OF THE MILITARY DEPARTMENTS
CHAIRMAN OF THE JOINT CHIEFS OF STAFF
UNDER SECRETARIES OF DEFENSE
ASSISTANT SECRETARIES OF DEFENSE
GENERAL COUNSEL OF THE DEPARTMENT OF DEFENSE
INSPECTOR GENERAL OF THE DEPARTMENT OF DEFENSE
DIRECTOR. FORCE TRANSFORMATION
DIRECTOR. NET ASSESSMENT
DIRECTOR, ADMINISTRATION AND MANAGEMENT
DIRECTORS OF THE DEFENSE AGENCiES
DIRECTORS OF THE DOD FIELD ACTIVITIES

SUBJECT: Personnel Security Clearances in Industry

It has come to my attention that some DoD organizations are denying contractor employees access to Defense facilities and classified information because the employees have a personnel security clearance based on an investigation that is beyond the renewal date. Budget issues within the Department suspended industry clearances processing for several weeks. Due to the suspension, many of the Periodic Reinvestigations (PRs) were not submitted on time. As a result, many periodic reinvestigatioris are overdue.

Personnel security clearances do not “expire.” Contractor security clearance and investigation data can be confirmed by querying the Joint Personnel Adjudication System (JPAS). Contractor employees are eligible for access to classified information if current eligibility is indicated in JPAS.

Please ensure that this memorandum receives widest dissemination.

Robert Andrews
Deputy Under Secretary of Defense
(Counterintelligence and Security)

Comments?

JPAS Training : Days Until Termination Countdown Erros

Posted by administrator on 2006/8/4 9:42:17 (512 reads)

Just an update here. I have been getting some reports of the days till termination countdown not working properly for people filling in their PSQ data. The following is an email from DSS about this problem.

<----EMAIL ATTACHED---->

From: Occ Customer Service [mailto:Occ.Cust.Serv@dss.mil]
Sent: Friday, July 21, 2006 1:22 PM
To: *********
Subject: RE: JPAS EQIP Update! The Problem has been resolved.

There is a glitch in the system, once the employee's log on the countdown is null and void until they release the request to you. Then that count down is correct.

Thank you,

Angie Crawford
DoD Security Services Center - Columbus

THE CONTENTS OF THIS EMAIL, AND/OR THE ENCLOSED DOCUMENT(S) ARE THE PROPERTY OF THE DEFENSE SECURITY SERVICE AND RELEASE IS PROHIBITED BY THE PRIVACY ACT OF 1974. CONTENTS ARE INTENDED ONLY FOR USE BY THE INDIVIDUAL OR ENTITY TO WHICH IT IS ADDRESSED AND MAY CONTAIN INFORMATION THAT IS PRIVILEGED, CONFIDENTIAL AND EXEMPT FROM DISCLOSURE UNDER APPLICABLE LAW. IF THE READER OF THIS MESSAGE IS NOT THE INTENDED RECIPIENT OR THE EMPLOYEE OR AGENT RESPONSIBLE FOR DELIVERING THE MESSAGE TO THE INTENDED RECIPIENT, YOU ARE HEREBY NOTIFIED THAT ANY DISSEMINATION, DISTRIBUTION OR COPYING OF THE COMMUNICATION IS STRICTLY PROHIBITED.

Comments?

JPAS Training : JPAS EQIP Communications Error Fixed

Posted by administrator on 2006/7/20 17:04:09 (433 reads)

Members,
It looks like I have good news on the clearance front. The communication error between JPAS and EQIP appears to have been corrected. Sources at OPM indicated they had
created a patch on Monday that was tested on Wednesday. The patch appears to have worked, and was installed on the live server Wednesday night. As such, the links to
submit to DISCO for all of you applicants should now be showing up. Please check your records and confirm. Since this patch is newly installed, it might still have a few
bugs to work out, but for the time being it looks like the problem has been solved. If you find you still have individuals who you cannot submit to DISCO, please contact the JPAS Helpdesk at 888-282-7682 option 2.

Another update has also been made for pending investigations. Along with the communications problem between JPAS and EQIP, there was also some data errors within the database that might cause problems. If, when you try to submit to DISCO or Revise the PSQ, you get an error prompt saying something like "select a position code from provided list of values", follow the instructions below:

On the Person Summary page for the applicant, click on the pending investigation
request link.

At the top of the page that loads, click on the 'Scope Detail' button.

At the top of the new page that loads, click on the 'Determine Investigation Type'
button.

Click the 'OK' button.

Now, revise or submit the PSQ as needed. This should rewrite the missing data and get everything moving forward. If you have any questions, please feel free to get in touch or post in the forums, we can all help each other out here. Thanks for all you support in making this the BEST FSO community around.

Comments?

JPAS Training : Luncheon Updates

Posted by administrator on 2006/7/17 5:14:37 (449 reads)

Members,
I think I can speak for everyone who attended when I say the luncheon was a complete success. It was nice to get to put some faces to names. I will definitely try and get something like this set up again in the future.

Attached, take a look at the group photo we took. The members in the picture are:

Back Row - Dale, Diane, Stacy, Brandy, ME
Front Row - Sherri, Stephanie, Amanda, Donna


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